Privacy Policy
At Neutral Co, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
We may collect the following information when you interact with our website:
- Personal details such as name, email, phone number, and shipping address
- Payment information (processed securely through our payment partners)
- Order history and account information
- Device and browsing details (IP address, browser type, pages viewed)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase or account
- Improve our website and services
- Send updates, offers, and newsletters (only if you subscribe)
- Prevent fraud and secure our website
Sharing Your Information
We only share your information with trusted third parties, such as:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping partners
- Analytics and marketing tools used to improve the website
We never sell your personal information.
Cookies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.
Your Rights
Depending on your region, you may have rights to:
- Access, update, or delete your personal data
- Request a copy of your information
- Opt out of marketing messages
To make a request, contact us at [your email].
Returns & Refunds
All products are final sale.
We do not offer refunds or exchanges.
Each item is created with care, and we want customers to love their purchase—but once an order is placed, it is not eligible for return or refund.
Contact Us
If you have questions about this Privacy Policy, email us at:
Neutralco@shopneutralco.com